We are here to help with product questions, orders, payments, deliveries and returns.
Customer Support
Email: [Support Email]
Telephone: [Telephone Number]
Support hours: [Days and Hours, including time zone]
Expected response time: [For example: within 1–2 business days]
When contacting us about an order, please include your order number and the email address used at checkout.
Business Information
Legal business name: [Full Legal Company Name]
Trading name: [Store Name]
Company registration number: [Registration Number]
VAT number: [VAT Number, if applicable]
Registered address: [Full Registered Business Address]
Returns Address
Do not return a product without contacting us first. Returns may need to be sent to a different address from our registered office.
Approved return address:[Full Physical Return Address]
To begin a return, email [Returns Email] and wait for return instructions.
Contact Form
You may also contact us using the form below:
- Name
- Email address
- Order number, if applicable
- Subject
- Message
We aim to respond within [1–2] business days.